Making Canal House a Safe Haven

Q. WHAT NEW CLEANING ROUTINES / RULES DOES CURIOUS HAVE NOW IN RELATION TO COVID-19?

At our hotels, hygiene and cleanliness are always prioritised. We emphasise the importance of good hand hygiene based on recommendations from local health authorities. A strict cleaning and sanitisation programme has been designed and implemented for each of our hotels. All staff have been trained on recommended new cleaning practices and measures have been implemented around the hotels to ensure guest safety.

Q. WHAT PRECAUTIONS SHOULD I BE AWARE OF WHILST STAYING AT A CURIOUS HOTEL?

Clear signage and sanitation stations have been located accordingly around our properties. These include entrances, lifts and all other public spaces. A 2-metre social distancing rule will apply whilst staying at all Curious hotels. All our team are required to wear PPE for your safety and theirs.

Q. IF I CHECKED IN AT MY HOTEL AND IT TURNS OUT THAT ANOTHER GUEST IS ILL FROM COVID-19 WHAT KIND OF HELP/SUPPORT CAN I EXPECT?

Here at curious our staff and guest’s health and wellbeing are of the upmost importance to us. Our staff are trained to handle different kinds of situations. All our hotels will be following strict social distancing rules as recommended by local health authorities. You can always ask a team member at the hotel where you are staying if you have questions.

Q. WHAT HAPPENS IF I BECOME UNWELL DUE TO COVID-19 DURING MY STAY?

Should you start showing symptoms of covid-19 during your stay you should follow local health authority’s advice and self-isolate. We will assist you in making relevant arrangements with you.